TRIAGE/OFFICE RN, Nephrology
ELMHURST PHYSICIAN PRACTICE DIVISION
Location: Center for Health, 1200 S. York St, Elmhurst
This physician practice is a 3 provider office. Office hours are Monday-Friday, with Thursday evenings. Currently no Saturdays but subject to change.
Under the direction of the Supervisor, The Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice. The Triage Nurse continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. The Triage Nurse will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention. Duties include: phone triage, patient education, testing, insurance pre-authorization and referrals, patient outreach to close care gaps, participate in process improvement plans, rooming, clean and stock exam rooms.
Date Posted: 9/25/22
Job Id: 2298199